
return policy
Return Policy
All sales are FINAL. We do not accept returns, refunds, or exchanges, except in specific cases outlined below.
If a return is approved, we will provide you with a return shipping label and instructions on how and where to send your item. Items returned without first requesting a return will not be accepted.
Specific Cases for Returns:
• There is a 14-day grace period from the date of delivery to request a return for damaged or defective items.
• To qualify for a return or resolution of the issue, you must contact us within 14 days of receiving your item. We may require photos of the item and/or request the original item be returned for assessment.
We reserve the right to refuse service for any damaged or defective items reported more than 14 days after delivery.
Non-Refundable Fees:
Please note that any shipping or handling fees are non-refundable.
To inquire about a return or report a damaged item, please contact us at: mistryarchives@gmail.com.