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GARMENT POLICY

MEASURMENTS/ COLOURS

As each garment is being made from scratch at different points in time,  garments may differ in colour to the original cut as displayed on the website. This is due to yarn sourcing where an entirely new batch of yarn has been used. Even though the colour of the yarn sourced is as close as possible to the original color shown, we will not be held liable for any variations in colour. 

 

Sizes are determined using the size chart available under every post and should be taken note of when buying. Mistryarchives can not be held liable if the garment does not fit. Each garmet is hand made therefore will differ to the orginal garment in the photo. 

 

TIME SCALES

 

Each order (excluding ready-to-ship ) can take up to 8 weeks to be completed due to the nature of the garment but may take longer due to the fulfilment of other orders and commissions with priority fees. If you have a specific date that you want to receive the garment by in mind let us know before hand and we have a priority fee to accommodate. Ordering with a tight time frame is at the risk of the person ordering and mistryarchives cannot be held accountable for how long it takes to be made.

DELIVERY

 

Mistryarchives is not responsible for any lost, stolen, or damaged packages. In the case this happens, customers can file claims through your local post's website. Please make sure your shipping address is correct before submitting your order.

 

International orders may incur customs fees/duties/VAT/taxes. Mistryarchives is not responsible for collecting, processing, or paying these international fees and responsibility will be solely up to the customer. 

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